Difference between revisions of "Help Agent"
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The Help Agent is a small window that opens automatically in the lower right corner of the OOo document window. | The Help Agent is a small window that opens automatically in the lower right corner of the OOo document window. | ||
| − | A list of events that call the Help Agent is | + | A list of events that call the Help Agent is defined in the file SFX.xcu in the directory |
| + | share/registry/data/org/openoffice/Office. This file is not part of the helpcontent2 CVS module. | ||
There is a request for enhancement to remove the Help Agent. See http://www.openoffice.org/issues/show_bug.cgi?id=53114 | There is a request for enhancement to remove the Help Agent. See http://www.openoffice.org/issues/show_bug.cgi?id=53114 | ||
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2. The automatic AutoCorrect feature converts the lower case character to upper case. | 2. The automatic AutoCorrect feature converts the lower case character to upper case. | ||
| − | 3. This is one of the | + | 3. This is one of the events that trigger the Help Agent, which now shows in the lower right corner. |
4. User tells "What the heck happened here? It converted my character. How can I get rid of this automatism?" | 4. User tells "What the heck happened here? It converted my character. How can I get rid of this automatism?" | ||
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The Help Agent, when clicked in the window, not at the closer, would just have answered the user's questions. But then... | The Help Agent, when clicked in the window, not at the closer, would just have answered the user's questions. But then... | ||
| + | |||
| + | You can permanently disable the Help Agent on the ''Tools - Options - OOo - General'' dialog. The Help Agent is disabled automatically for a certain event when you close it or don't pay notice three consecutive times for this event. The list of events for which the Help Agent will no more show up automatically can be reset on the same dialog page. | ||
Revision as of 08:53, 20 September 2006
The Help Agent is a small window that opens automatically in the lower right corner of the OOo document window.
A list of events that call the Help Agent is defined in the file SFX.xcu in the directory share/registry/data/org/openoffice/Office. This file is not part of the helpcontent2 CVS module.
There is a request for enhancement to remove the Help Agent. See http://www.openoffice.org/issues/show_bug.cgi?id=53114
This may be because usability research revealed this typical user behaviour pattern:
1. A user writes some text in Writer, starting with a lower case letter.
2. The automatic AutoCorrect feature converts the lower case character to upper case.
3. This is one of the events that trigger the Help Agent, which now shows in the lower right corner.
4. User tells "What the heck happened here? It converted my character. How can I get rid of this automatism?"
5. At the same time the user clicks away the Help Agent.
The Help Agent, when clicked in the window, not at the closer, would just have answered the user's questions. But then...
You can permanently disable the Help Agent on the Tools - Options - OOo - General dialog. The Help Agent is disabled automatically for a certain event when you close it or don't pay notice three consecutive times for this event. The list of events for which the Help Agent will no more show up automatically can be reset on the same dialog page.
