Wiki Improvement Effort
This page contains information related to the OOo Wiki.
What is the Wiki Improvement Effort?
Goal: To make more efficient use of the OOo wiki and to make it so that people working on or interested in OOo gladly go to the wiki to find information they need. There are several reasons why we want to improve the wiki, one of them being that we want to make it easier for developers to get the information that they need to get started on the project. Another reason is to facilitate the use of the wiki for the community members who use it daily, such as documentation writers and readers, etc. As it was unclear exactly what needed to be improved, a survey was developed by User Experience and sent out to the community.
Wiki Usage Survey
The survey was kept short in order to make it quick and easy to fill out in hopes of getting a large number of responses. Only about half of the questions were mandatory. All text boxes where comments could be added were optional.Several questions were conditional and only revealed when a particular answer was given in the previous question.
The survey included the following questions:
In general, how satisfied are you with the experience of writing something on the OOo wiki?: Very satisfied/Satisfied/Works for me/Dissatisfied/Very dissatisfied
In general, how satisfied are you with the experience of reading something on the OOo wiki?: Very satisfied/Satisfied/Works for me/Dissatisfied/Very dissatisfied
What do you use the wiki for?
- Finding information for developers
- Reading OOo product documentation/online Help
- Contributing material (text, images, etc) to one or more community projects
- Researching community members (for example, checking out their wiki pages in the interest of social networking)
- Storing and accessing material for your own use (for example, your personal wiki page or link collection)
- Other: What other things do you use the wiki for?
To which OpenOffice.org projects do you contribute?
- Common UI
- User Experience
- Word Processing
- ODF Tool Kit
Do you use the Search?: Yes or No
Please agree or disagree with the following statements:
I always find the information I'm looking for.
The way the search results are presented is satisfactory.
Would you like it if most OpenOffice.org wiki pages had the same look and feel?: Yes or No
What elements of the wiki do you like most?:
What elements of the wiki do you like least?:
What would you like to see improved on the wiki?:
What language or languages do you read or write on the wiki?:
The Wiki Usage Survey was completed by 128 respondents. There are approximately 200 comments.
When asked the question "In general, how satisfied are you with the experience of writing something on the OOo wiki?", 24.22% said they do not write on the wiki. Therefore we have to look at the answers of the 97 respondents who answered that they do write on the wiki.
Of those, approximately half (49 respondents) said "works for me". Most of the other respondents were even more OK with the experience of writing on the wiki, answering that they are satisfied (27) or very satisfied (14). There were only 7 of the 97 who were dissatisfied (4) or very dissatisfied (3).
When asked the question "In general, how satisfied are you with the experience of reading something on the OOo wiki?", 11.72% responded that they are very satisfied, 44.53% said they are satisfied, while 28.13% answered "works for me". That means 108 of the 128 respondents are not complaining. (...much ;-) ---There is always room for improvement!)
14.84% (19 people) said they are dissatisfied. (Only one person answered "very dissatisfied").
Executive Summary: Well over half of the respondents are using the OOo wiki more or less happily.
In order to measure the success of any improvements, the survey can be sent out again after many changes have been made to the OOo wiki. The results of the initial survey can then be compared to the later results. Statistics (page visits) could also be used to check for better results and acceptance of certain wiki pages.