Documentation/Dashboard/Competitive Documentation Analysis

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Competitive Documentation Analysis


Project Owner

Martina Waller

Competitor Products Microsoft Office WordPerfect Office SoftMaker Office GNOME Office KOffice
Writer Word WordPerfect TextMaker AbiWord KWord
Calc Excel QuattroPro PlanMaker Gnumeric KSpread/KChart
Impress PowerPoint Presentations Presentations - KPresenter
Draw - - (vector drawing integrated in TextMaker) (GIMP/Inkscape) Karbon14/Krita
Base (Access) (Paradox) DataMaker Gnome-DB Kexi
Math - - Editor for math. formulas - Kformula
Windows, Unix, Linux, (OS X) Windows, OS X Windows Windows, Linux Windows, Unix, (OS X) Unix, Linux

Other competitor products that were not analyzed are:

For further information look at Comparison of office suites in Wikipedia

Competitive Analysis

  • Documentation types:

    to get an overview of how much documentation is designed for being printed and how much documentation is designed for online use, and to see what different types of documentation are existing (help, manuals, tutorials, training courses, videos, tips and tricks ...) Microsoft Office WordPerfect Office SoftMaker Office GNOME Office KOffice
  • SO Getting Started Guide
  • SO programming guides
  • SO Quick Reference Cards
  • OOO User Guide
  • OOO How To's
  • OOO tutorials
  • Application Help
  • Office internal help files
  • MS Office online on the web
    - tutorials
    - demos
    - book excerpts
    - training courses
    - How to's
  • User Manual
  • Application Help
    - Macros help
    - Corel TUTOR
    - PerfectExpert
  • Learning Center on the web
    - tutorials
    - tips&tricks
    - How to videos
  • User Manuals for each application with integrated tutorial
  • User Manuals for each application

  • Search functions

    to have a closer look at the different search functionalities in Application Help and printed documentation (search boxes, index, glossary, chapter headings ...) Microsoft Office WordPerfect Office SoftMaker Office GNOME Office KOffice
  • Index, full-text search and contents tab in one help module
  • Chapters of contents tab grouped but unsorted
  • "Find on this page" icon to search in a help page
  • Only one search box to enter phrases or words
  • "Search" drop-down menu allows to extend the search to the web
  • Help window shows list of help topics in alphabetical order (web) or logical order (application)
  • Yahoo! search box in the UI
  • Support button in the UI (web support)
  • Index, full text search and contents tab in each help module
  • Full text search allows search for similar words
  • Table of contents
  • Table of contents
  • Table of contents

  • Information types

    to rate the distribution of the four information types:

    • instructional information: detailed stepwise instructions
    • conceptual information: explanation of specific office terms, particularly important for beginners
    • referential information: functional descriptions (of dialog items or spreadsheet functions for example)
    • examplary information: examples that help to understand actions and concepts. Microsoft Office WordPerfect Office SoftMaker Office GNOME Office KOffice
  • Mostly instructional and conceptual info
  • Some referential info (dialog descriptions and Calc functions)
  • Little exemplary info (for macros and Calc functions)
  • Mostly instructional and conceptual info
  • Little referential and exemplary (for macros and Excel functions)
  • Contents tab contains both conceptual info (first heading level) and instructional info (last heading level)
  • Mere conceptual info in PerfectExpert Help
  • Little referential and exemplary info (for macros and QuattroPro functions)
  • Balanced mixture of all info types: referential for explaining the screen, instructional for action descriptions, conceptual for the basics, exemplary in the tutorial
  • Mostly conceptual and referential info
  • Little instructional info (in tutorial chapter)
  • Mostly conceptual, but also instructional (very detailed) and referential info.
  • Little exemplary info (in tutorial chapter)

  • Visualization

    to examine the visual elements that help understanding text (graphics, icons, tables, screenshots, colors, layout)

  • Navigation

    to see how links and cross-references are used

  • Contents organization

    to answer the questions "Where are the contents?" and "Are the contents easy to find?"

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Content on this page is licensed under the Public Documentation License (PDL).

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