Difference between revisions of "IssueHandling"

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(responsible owner paradigm)
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== responsible owner paradigm ==
 
== responsible owner paradigm ==
  
Every issue is assigned to an owner.
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Currently every issue is assigned to an owner. There are default owners defined per project. The default owner reviews the incoming issues and is assigning the issues the the correct owners in engineering. In most cases also the target milestone will be set (next release, 3.x, Later, PleaseHelp). So some engineers have several hundred issues assigned which is an unreasonable high amount of issues. Idea is to introduce a new owner "unassigned" (nobody is already occupied in OOo) to which issues can be reassigned to indicate that anybody else is able to jump on this issue.
  
 
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|                              || a developer has an reasonable amount of issues  ||  
 
|                              || a developer has an reasonable amount of issues  ||  
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|                              || a developer is not blocking issues  ||
  
 
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== y.x Targets (2.x, 3.x, etc) ==
 
== y.x Targets (2.x, 3.x, etc) ==

Revision as of 12:45, 13 February 2008

Proposal for a changed issue handling

responsible owner paradigm

Currently every issue is assigned to an owner. There are default owners defined per project. The default owner reviews the incoming issues and is assigning the issues the the correct owners in engineering. In most cases also the target milestone will be set (next release, 3.x, Later, PleaseHelp). So some engineers have several hundred issues assigned which is an unreasonable high amount of issues. Idea is to introduce a new owner "unassigned" (nobody is already occupied in OOo) to which issues can be reassigned to indicate that anybody else is able to jump on this issue.

Name Pros Cons
dedicated owner There's every time a responsible owner to ask there is only one owner, people dont care about issue assigned to others
clear responsiblity unclear responsibilty, the project group is in charge
assigned to the right person unclear transparency, it's is unclear if the owner really intend to work on this issue in the near future
issues with owner unassigned transparency: owner do not intend to work on issue in reasonable timeframe
a developer has an reasonable amount of issues
a developer is not blocking issues

y.x Targets (2.x, 3.x, etc)

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